Rigensis Bank AS is your Bank and the aim of our operation is to provide high-quality services and timely resolve any unclear issues.
It is important for us to hear from the client if a problem arises; therefore, we ask clients and their representatives to promptly express their complaints or suggestions by coming to the Bank in person and submitting a complaint or alternatively – by sending a letter:
- by e-mail – firstname.lastname@example.org
- by mail to the address: 3 Teātra Street, Riga, Republic of Latvia, LV-1050;
- in the section “Contact the Bank” in the Internet bank;
- by fax – by sending the complaint to the number +371 673 333 03
The procedure for reviewing complaints and claims is determined in Customer Complaints and Claims Policy of Rigensis Bank AS.
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